Lauren Quesada – Director of Account Services
As Director of Account Services, Lauren is dedicated to ensuring the agency exceeds client expectations through exemplary service. She has developed a communicative leadership style and passion for staff development and training, which she channels when working with account team members to deliver strategic value, creativity and powerful results for clients.
Her instinctive time management and organization skills are always appreciated – whether she’s providing senior counsel to her colleagues or engaging directly in client work. From message and brand development, creating integrated communication campaigns to implementing tactical activities such as project management, media relations, digital and social media, crisis communications or event planning, she’s a true leader and consummate professional.
Lauren has led an impressive list of notable accounts, which includes the recent development, training and implementation of the crisis communications plan for Boeing’s “Starliner” Commercial Crew Program. For Norsk Titanium, Lauren plans and executes the company’s marketing communications strategy and on-site presence year after year at the Farnborough International Airshow and Paris Air Show, collaborating with the global company’s executive team. She works alongside the President & CEO of the Coalition for Deep Space Exploration on strategic planning and marketing communications to advance awareness of human space flight and deep space exploration. For the Conrad Foundation, she leads the strategy, planning and execution of an annual global STEM competition for high-school aged students. Other past client leadership highlights include the Houston Super Bowl Host Committee for a 10-day space-themed activation surrounding Super Bowl LI, Valence Surface Technologies and Space Center Houston.
Prior to joining Griffin, Lauren was Senior Marketing Manager at the non-profit KSBJ, where she led marketing communications for the multi-market radio station. She managed all internal and external communications strategies, including traditional advertising, digital communications, media relations and design. Lauren also served as Account Executive at The Pointe Group in Houston, where her client roster included Shell Global Solutions, Exterran, St. Luke’s Episcopal Health System and the Wings Over Houston Airshow. Lauren works from the Houston, TX headquarters office of Griffin.